FAQs

Frequent questions
Contact us at (512) 740-6672

1.- By what parcel are shipments made?

- We work with USPS (United States Mail 🇺🇸)

2.- Delivery times from the day of purchase?

- Maximum 3 business days if there are no setbacks or delays caused by changes in delivery logistics.

3.- Do you guarantee delivery of the online order?

- Yes. All our shipments are insured.

4.- How do you inform the customer that the shipment has been made?

- The customer receives the tracking number of their package by email or by phone, or by text, from our sales representatives

5.- What are the payment methods?

- Cash App, PayPal, Venmo, Zelle, using our phone number (512)-740-6672 or with Payment with deposit at Bank of America.

7.- Does anyone provide online customer service and what is the response time?

- Our sales representatives will assist you as soon as possible.

8.- Do we make a full refund of payment in case of any verifiable defect of the product?

- No. If the jewelry is mistreated by the customer after purchase, it will not be replaced, only if it has a jewelry defect.

Contact us at (512) 740-6672.

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10 reasons why you should buy from Jewelry Paris:

Exclusivity : We offer a unique selection of jewelry carefully designed and selected to highlight your unique style.

Guaranteed Quality : All of our jewelry is made from the highest quality materials to ensure durability and long-lasting beauty.

Variety of options : From elegant necklaces to sparkling engagement rings, we have a wide range of options for every occasion and personal taste.

Convenient Shopping Experience : Our online shopping platform is easy to navigate, allowing you to find and purchase your favorite jewelry from the comfort of your home.

Fast and secure shipping : We are committed to shipping your orders quickly and safely, so you can enjoy your new jewelry in no time.

Exceptional Customer Service : Our customer service team is always available to help you with any questions or concerns you may have before, during or after your purchase.

Special offers and promotions : Stay tuned for our special offers and exclusive promotions to enjoy discounts and additional benefits on your purchases.

Personalization : Some of our jewelry can be personalized according to your preferences, adding a unique and special touch to your purchase.

Social and environmental responsibility : We are committed to operating ethically and sustainably, using recycled materials wherever possible and supporting important social causes.

Satisfaction Guarantee : Your satisfaction is our number one priority. If for any reason you are not completely satisfied with your purchase, we offer a money back guarantee so you can buy with complete confidence.